{"id":973,"date":"2024-10-30T22:15:41","date_gmt":"2024-10-30T22:15:41","guid":{"rendered":"https:\/\/boldux.ca\/?page_id=973"},"modified":"2024-10-30T22:15:43","modified_gmt":"2024-10-30T22:15:43","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/boldux.ca\/fr\/refund_returns\/","title":{"rendered":"Politique de remboursement et de retour"},"content":{"rendered":"<p><h3>Aper\u00e7u<\/h3><\/p>\n\n\n\n<p>Politique de retour et de remboursement<\/p>\n\n\n\n<p>Chez Boldux.ca, nous nous engageons \u00e0 assurer votre satisfaction \u00e0 chaque achat. Si pour une raison quelconque vous n&#039;\u00eates pas enti\u00e8rement satisfait de votre commande, nous sommes l\u00e0 pour vous aider avec un processus de retour simple et transparent.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Admissibilit\u00e9 au retour<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Les articles doivent \u00eatre retourn\u00e9s dans les <strong>30 jours<\/strong> de la date d&#039;achat originale.<\/li>\n\n\n\n<li>Les produits doivent \u00eatre dans leur <strong>emballage d&#039;origine<\/strong>, non utilis\u00e9s et dans le m\u00eame \u00e9tat que lors de leur r\u00e9ception.<\/li>\n\n\n\n<li>Pour des raisons de sant\u00e9 et de s\u00e9curit\u00e9, certains produits peuvent \u00eatre <strong>non retournable<\/strong> une fois ouvert ou utilis\u00e9. Veuillez consulter les listes de produits pour plus de d\u00e9tails.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Comment retourner un article<\/strong><\/h4>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Contactez-nous:<\/strong> Envoyez un e-mail \u00e0 notre \u00e9quipe de support client \u00e0 <a>info@boldux.ca<\/a> avec votre num\u00e9ro de commande et le motif du retour.<\/li>\n\n\n\n<li><strong>Approbation:<\/strong> Notre \u00e9quipe vous r\u00e9pondra dans un d\u00e9lai de 1 \u00e0 2 jours ouvrables avec des instructions suppl\u00e9mentaires et un num\u00e9ro d&#039;autorisation de retour, le cas \u00e9ch\u00e9ant.<\/li>\n\n\n\n<li><strong>Exp\u00e9dier l&#039;article\u00a0:<\/strong> Une fois approuv\u00e9, renvoyez-nous l&#039;article \u00e0 l&#039;adresse de retour fournie. Les clients sont responsables des frais de retour, sauf si le retour est d\u00fb \u00e0 un d\u00e9faut ou \u00e0 une erreur de notre part.<\/li>\n<\/ol>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Remboursements<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Une fois que nous aurons re\u00e7u votre retour, nous l&#039;inspecterons pour confirmer qu&#039;il r\u00e9pond aux crit\u00e8res d&#039;\u00e9ligibilit\u00e9.<\/li>\n\n\n\n<li>Les retours approuv\u00e9s seront rembours\u00e9s sur votre mode de paiement d&#039;origine dans les <strong>5 \u00e0 10 jours ouvrables<\/strong>.<\/li>\n\n\n\n<li>Veuillez noter que les frais d&#039;exp\u00e9dition ne sont pas remboursables, sauf si le retour est d\u00fb \u00e0 une erreur de notre part.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>\u00c9changes<\/strong><\/h4>\n\n\n\n<p>Si vous avez re\u00e7u un article d\u00e9fectueux ou incorrect, veuillez nous contacter directement. Nous organiserons un \u00e9change sans frais suppl\u00e9mentaires.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Exceptions<\/strong><\/h4>\n\n\n\n<p>Certains articles sont <strong>non retournable<\/strong> et non remboursable en raison des normes de sant\u00e9 et de s\u00e9curit\u00e9. Celles-ci incluent :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Suppl\u00e9ments et produits de sant\u00e9 ouverts ou utilis\u00e9s.<\/li>\n\n\n\n<li>Articles personnalis\u00e9s ou personnalis\u00e9s.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Contactez-nous<\/strong><\/h4>\n\n\n\n<p>Pour toute question concernant notre politique de retour, n&#039;h\u00e9sitez pas \u00e0 contacter notre \u00e9quipe d&#039;assistance \u00e0 <a>info@boldux.ca<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>Aper\u00e7u de la politique de retour et de remboursement Chez Boldux.ca, nous nous engageons \u00e0 vous satisfaire pleinement. Si, pour une raison quelconque, vous n&#039;\u00eates pas enti\u00e8rement satisfait(e) de votre commande, nous sommes l\u00e0 pour vous aider gr\u00e2ce \u00e0 une proc\u00e9dure de retour simple et transparente. Admissibilit\u00e9 au retour Comment retourner un article Remboursements \u00c9changes Si vous avez re\u00e7u un article d\u00e9fectueux [\u2026]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-973","page","type-page","status-publish","hentry"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"trp-custom-language-flag":false,"mailpoet_newsletter_max":false,"woocommerce_thumbnail":false,"woocommerce_single":false,"woocommerce_gallery_thumbnail":false},"uagb_author_info":{"display_name":"admin","author_link":"https:\/\/boldux.ca\/fr\/author\/admin\/"},"uagb_comment_info":0,"uagb_excerpt":"Overview Return &amp; Refund Policy At Boldux.ca, we are dedicated to ensuring your satisfaction with every purchase. If for any reason you are not completely satisfied with your order, we are here to help with a simple and transparent return process. Return Eligibility How to Return an Item Refunds Exchanges If you received a defective&hellip;","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/boldux.ca\/fr\/wp-json\/wp\/v2\/pages\/973","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/boldux.ca\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/boldux.ca\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/boldux.ca\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/boldux.ca\/fr\/wp-json\/wp\/v2\/comments?post=973"}],"version-history":[{"count":1,"href":"https:\/\/boldux.ca\/fr\/wp-json\/wp\/v2\/pages\/973\/revisions"}],"predecessor-version":[{"id":3137,"href":"https:\/\/boldux.ca\/fr\/wp-json\/wp\/v2\/pages\/973\/revisions\/3137"}],"wp:attachment":[{"href":"https:\/\/boldux.ca\/fr\/wp-json\/wp\/v2\/media?parent=973"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}